General
We, referred to as “business,” “we,” and similar terms, adhere to a stringent and detailed privacy policy with absolute dedication to privacy laws and safeguarding personal information.
In this Privacy Policy, we detail how our site collects and utilises personal data and information from its users (hence referred to as “user,” “you,” and the like).
The policy may be amended based on business needs or in response to new regulations or other legal developments. Any necessary updates will take effect as soon as they are posted on the website. As a user of our website, it’s your responsibility to read the Privacy Policy often and keep up-to-date.
Access to this website is intended for users 18 or older. You are not bound by this Privacy Policy as it is not part of any contract.
What is the definition of personal data?
Any data that is used to authenticate you or your identity is considered personal data.
Your first name and surname, birth date, place of birth, physical and electronic addresses (including postal and email), signatures, and IP address are among the information gathered by our website.
What is the most recent version of the privacy policy?
Whenever you visit our website, we may collect, utilise, or process personal information about you. Other parties may provide outgoing connections (redirects) from our domain to 3rd party websites.
We have no control over third-party sites – their content or their privacy policies. We strongly recommend you read each site’s Privacy Policy before using their services.
There are limited ways in which a website is permitted to collect its users’ data. Among them are:
– Through direct interactions: Any information you supply voluntarily in any of the website’s forms (such as a subscription form, application form, contact form, etc.). When you reach out to the Customer Service team via email, phone, mail, or email, we also keep the information you provide through those channels.
– Through automated technology: Our webpage may save some of your information, such as your IP address or browsing activity within the site, automatically.
Rest assured that we only use your personal information and linked data for the purposes outlined below. (See “What happens to the information?”)
You may voluntarily share additional information beyond what we request through our website. By doing so, however, you are granting us permission to use that data to achieve the goal with which you submitted it.
We ask that you provide accurate, up-to-date information so we can continue to deliver the best user experience without interruptions. This includes, but is not limited to, submissions through our newsletter subscription form.
We are not liable for any information provided by users that is incorrect, false, or misleading.
If you’re filling out a form on someone else’s behalf, you’ll need their permission. If the subject of the application is a minor, you’ll need permission from the child’s parent or legal guardian.
Please familiarise yourself with the following terms:
- If we receive a request for information about an adult from someone other than the reference, we may inform the person holding the personal data. We would not proceed with any registration/application or any other services on our website if the person mentioned objects to the application/form/submission of their personal data.
- If we receive a request for private information about a minor without the guardian’s agreement, we may notify the minor’s parent or legal guardian. We would not proceed with any registration/application or any other services on our website if the parent or guardian of the person mentioned objects to the application/form/submission of the minor’s personal data.
What happens to the information?
We may use your personal information in a number of ways. Among them are:
- To keep you up to date on the ETIAS and other important information.
- To contact you, if requested, by means of our newsletter.
- To respond to a comment or inquiry from you.
We use browsing behaviour data to improve user experience and optimise our website’s usability, and to make sure our website isn’t being used to conduct fraudulent, harmful, or illegal activities.
We may process and store your personal information for legal reasons.
The following criteria will be used to process your personal data in the majority of cases:
- We have your direct permission to process your personal data for the purposes for which it was gathered (For example, if a Customer Service representative read your email submission to help solve your issue.)
- To fulfil our legal duties and/or to satisfy the requirements of administrative, judicial, or other authorities.
Our legitimate interests include invoicing for our services, providing a better customer experience, providing professional services of high quality, and monitoring fraudulent behaviour on our site.
For how long will we keep your information?
Your personal information will be processed until it is no longer required for the purpose for which it was collected.
Beyond that period, your personal data will be stored safely and securely in case we ever need it for civil actions or disputes resulting from our website’s provision of services.
After a pre-determined duration, your personal information will be eradicated from our databases entirely. You can ask us to remove your information from our database at any time.
What personal information do we have access to?
When you visit or browse our website, we may share your personal information with third parties only in the following cases:
- To fulfil our legal duties and/or to satisfy the requirements of administrative, judicial, or other authorities.
- To seek support from our tech support provider, who hosts and/or offers technical assistance to our information system.
- To safeguard our legitimate interests in the event of a professional services claim.
Please be aware that third-party websites linked to and from our site may be located beyond the European Economic Area.
Other privacy policies and regulations may apply if your personal information is moved worldwide.
Review the Privacy Policy of every redirected site to protect the security of your personal data as well as your rights and freedoms.
Personal data security
We guarantee that your personal data will be kept safe and secure.
Our website uses the most up-to-date information systems and adheres to all technological and organisational privacy precautions.
We protect your personal information from being used in an unauthorised or unlawful manner.
We also ensure that all our employees and contractors follow our stringent data security procedures.
Without your permission, we will never use any of your personal data.
On our website, we take every precaution to protect your personal information. However, you must take precautions to safeguard your personal information, as well.
Fake emails, websites, or other entities posing as our partners or resembling our website should be ignored.
Having a say in what happens to you
You have legal access to all of the data you provide on our site.
You have the right to have your personal data corrected or restricted.
You can contact us if you have any questions about our Privacy Policy or if you want your personal information removed from our servers.
Requests should be sent to info@etias-france.org.uk or through one of our contact channels.
You may also minimise tracking choices by changing the privacy options in your browser.
You can also activate “Do Not Track” through various extensions and apps, giving you additional control as to which cookies are permitted.
We are available to address any questions or concerns you may have.